Monday, December 15, 2008

#417.

CUSTOMERS DRIVE US CRAZY ALL THE TIME.


1st example;
notice the birthdate and the highest qualifications.
Karen was asking me to notice what's wrong with this form,
i kept calculating the age, and told her nothing wrong.
HAHHAHHA.



2nd example;
irritating indian customers who pressurizes me to do refunds,
dont give me time to terminate and do AP,
just want me to offset and pay her.

3rd example;
irritating indian customers who refuse to accept the fact that payment after the 7th is late and a $5 admin surcharge is needed,
call us th next day and demand to speak to th management and demand a $5 refund.

4th example;
sickening customers who choose to pay by GIRO just because they dont want to pay the $100 refundable deposit,
and their GIRO deduction fail ALL THE TIME,
keep telling us 'next week, next week',
and do not pay next week.
in the end we have no choice, but to take the girl out of class and make her mother pay before allowing her to take lessons.
mother comes, pissed off saying she wants to terminate,
settle fees payment with her,
and she says this:"I WANT TO USE THE DEPOSIT TO OFFSET THE FEES."
like HELLO, you do not have any deposit, offset what?!
keeps making yamaha sound so bad in front of her daughter,
still tell her "i bring you to christofori to learn, they're not as unreasonable.",
writes one whole load of crap on the termination form, saying:"we're unreasonable to take her daughter out of the class just because she havent paid only $100+."
yeah, since its ONLY 100+, why dont you pay?

5th example;
customer keeps asking for me whenever she calls,
when i've already told her im NOT the in-charge for ballet,
rudely hang up on cheng,
comes to yamaha and still look for me. -.-
comes in, keeps asking whether we have CSTD exams,
and it's our third time telling her, NO, only have RAD.
nothing ever goes into her head i guess.
looks at the teacher, and comment that she's fat.
heard from leandro,
she's blacklisted. LOL
and thinking of this part really pissed me off.
i heard, she told felicia off for being sick,
and her son slammed the glass door on herbert's hand while he was taking the violin for them.
and she didnt make her son appologise.
pftbh.


CRAZY CUSTOMERS RIGHT.

oh yes, these pictures were taken LONG time ago,
but didnt have time and patience to post them.

PRESENTING the super duper cute son of leandro! :D :D :D










this farewell card was drawn for philip,
badly drawn in fact, for i had limited resources.
one black marker, one blue paper, and luckily brother brought me my silver marker. LOL





and these flowers were done by him,
still very impressed and dont know how he did it.
SUPER NICE right.





back to sickening customers,
i remember getting myself and liping into trouble over this partial refund incident,
and i was real shocked when i realised i had shortage of 69 dollars.
nearly cried man.
all of us were thinking hard of where the money went,
herbert was still waiting for us to leave together,
and my mind really went blank.
luckily liping found the reason,
otherwise i might even camp there. LOL

ideal boyf was real kind too! :D


and the XMAS season is BACK!!
liping says im in the xmas mood already, HAHHAHA.
lots of chocolate eating going on in the office,
and one of the teachers even gave turkey!
didnt get to eat it though,
for i was too lazy to walk to the pantry!
LOL.


gonna pack my room soon, so TATA for now! :D

"If A equals success, then the formula is A equals X plus Y and Z, with X being work, Y play, and Z keeping your mouth shut."
-Albert Einstein